You can’t find your order? Don’t worry, you can contact us to find the whereabouts of your order. We promise we’ll make it right.
If more than ten business days have passed since you placed your order and the delivery still hasn’t arrived, please contact us so we can investigate it for you. If we can’t track your order down, we’ll send you a free replacement right away.
It’s super helpful to include this information when you contact us, so we can confirm a few things immediately:
- Your order number
- Your full shipping address, including your flat/house/unit number
- Any special instructions that would help the courier find your address